About the Role
Refinery89 is looking for a Junior Technical Account Manager to join our growing team in Madrid. This is an entry-level position ideal for someone with basic front-end knowledge and strong communication skills who wants to grow in the AdTech space. You’ll support our publishers by helping troubleshoot ad-related issues and assisting with implementation tasks — no coding required. 🔧 You don’t need to be a developer. You’ll need a working knowledge of CSS and HTML, and a basic understanding of JavaScript. Everything else — including tools like Google Ad Manager, Prebid, and browser debugging — will be taught on the job as part of your structured onboarding.
What You'll Do
- Act as the first line of support for our publishers on layout and ad-related issues.
- Use browser tools to identify display or placement issues (e.g., with CSS or HTML structure).
- Support the team in implementing ad tags and creative placements across publisher websites.
- Collaborate with Business Development and Product teams to ensure successful onboarding and integration.
- Help translate client issues into internal tickets and track resolution.
- Learn to work with platforms like Google Ad Manager (GAM), Prebid, and other AdTech tools.
What You Bring
- Basic hands-on knowledge of CSS and HTML (must-have); able to inspect or lightly modify front-end code.
- Familiarity with JavaScript concepts (you’re not expected to code).
- Strong problem-solving skills and eagerness to learn technical tools.
- Fluent in English (B2+) and one additional European language is required (German or Portuguese).
- Good communicator, organized, and comfortable working with cross-functional teams.
- Based in Madrid and available to work on-site, with flexibility for 24 remote workdays per year.
What We Offer
- A clear growth path with structured onboarding into the world of programmatic advertising and ad operations.
- Competitive salary, 24 holidays per year, early Friday finishes, and your own equipment.
- Modern and spacious office in central Madrid (Cuatro Caminos), plus 24 days of remote work annually.
- Fun and transparent Dutch-inspired work culture: flat hierarchy, casual dress code, direct feedback, and a strong voice for everyone.
- Be part of an international, supportive team in a fast-growing AdTech company.
Ready to grow your career in AdTech? Apply now and let’s shape the future of programmatic together!
